The Encompas Mental Health Wellness Program is committed to making it easier for you to access mental health supports that fit your needs. That’s why we’ve refreshed your Encompas Self-Directed Portal with new features designed to help you better understand your mental health, anytime, from any mobile device or computer. Check-in, track your progress, set goals, and find the right tools, tips, and resources to achieve them.

What is the Encompas Self-Directed Portal?

If you’re new to the program or haven’t explored the Portal recently, here’s a quick refresher:

Encompas offers two Member Portal experiences to suit your needs: the Care Supported Portal and the Self-Directed Portal.

The Self-Directed Portal is your confidential digital hub to mental wellness support resources and services. It provides 24/7 access to self-guided resources, direct services, progress tracking tools, and personalized insights to help you take control of your mental health at your own pace, with industry-leading privacy and security standards. Explore resources on your own, without any need to sign up with an Encompas Care Manager or register with the full program.

Here’s what’s new on your Encompas Self-Directed Member Portal:

1.    Find the Right Tools Faster with New Search Filters

We’ve added new search filters to the Portal Library, helping you find exactly what you need, whenever you need it. Whether you’re looking to improve your sleep, manage stress, or boost resilience, you can now sort tools by topic, format, or focus area. These enhanced filters make it easier to navigate the growing library of trusted, professionally vetted mental health resources and services.

2.       New Evidence-Based Resources

The Portal has also been updated with new, evidence-based resources to support your mental wellness.

  1. Encompas Grief Guide for Members and Families: Navigating grief can feel overwhelming and isolating. The Grief Guide, written by Encompas Grief Specialists, offers insight, psychoeducation, and support for those coping with loss, crisis, or unexpected death.
  2. Sleep 101: Toolkit for Public Safety Personnel: Did you know that around 40% of Canadian First Responders report challenges with sleep? Developed by the Canadian Institute for Public Safety Research and Treatment (CIPSRT), this toolkit helps you better understand your sleep health and take practical steps to improve it.

3.      A New Experience in the Portal: Introducing Loops

We’ve also introduced a completely redesigned dashboard experience. Loops is your mental health exercise circuit:

  • Check-in on your mental health score.
  • Go deeper on what concerns you most.
  • Set personal wellness goals.
  • Take action with personalized resource recommendations.
  • Reflect, journal, and repeat.

Loops is designed to guide and support you over time as your mental health needs evolve, keeping your experience personalized and entirely confidential.

4.      Clearer Wellness Tracking, Designed for You

We’ve simplified the way your mental wellness check-in results are presented. Your results now appear in three clear categories with more direction to help you easily understand your results:

  • Mood
  • Wellbeing
  • Daily Functioning

This new design helps you understand how you’re doing at a glance. Reflect on changes over time, understand where you may need additional support, and access the right resources.

To explore the updated Encompas Self-Directed Portal, log in at https://www.encompascare.ca/member-portal/ or reach out to our Care Management Team at 1-866-794-9117 for support.