If you are in crisis, the Care Management Team is here to support you immediately 24 hours per day, 7 days per week, 365 days per year. Your call to 1 866 794-9117 will be answered live by our dedicated First Responder Care Management Team. 

This team understands the unique challenges facing our First Responder members and, that we can all struggle with overwhelming feelings at times.  The Care Management Team will:

  • listen in a non-judgemental manner so you can feel safe, supported, and caught during this difficult time
  • explore if you are at risk of harming yourself or others and if so, collaborate with you on a safety plan while we support you through this difficult time
  • help you define the problem that is overwhelming you
  • facilitate an ongoing plan of care by connecting you seamlessly to the mental health professionals who can help you overcome

We are here for you.