Care Management and Support Service Navigation

Accessible, timely and safe mental healthcare is the priority of the Encompas Mental Health Wellness Program. As such, our bilingual Care Management team is available by telephone 24 hours per day, 7 days per week, 365 days per year; ready to work with OPPA members towards sustainable mental wellness. Coming from regulated health professions, our Care Managers have expertise in assessing mental health needs, building plans of service, navigating appropriate supports, connecting people to the mental healthcare resources that they need, and conducting regular follow-up to ensure a cohesive, effective plan for each person. Our Care Managers will ensure that all eligible OPPA members, regardless of the level of need they present with, are provided with the very best, confidential support available.

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Virtual Mental Health Care

Encompas offers clients the option to have counselling sessions over the telephone or via secure online video conferencing. Both options are compliant with Ontario’s Privacy Health Information Protection Act (PHIPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA)