The Compassionate Response:

Humanizing Conversations Among First Responders and Their Families

Wednesday, August 27th, 2025 – 12:00pm ET – 1:00pm ET

Keith Richards – Mental Health, Leadership, and Compassion Under Scrutiny

Join us on Wednesday, August 27th, 2025, from 12 PM to 1 PM ET for The Compassionate Response: Humanizing Conversations among First Responders and Their Families, featuring Keith Richards.

Keith retired after 31 years of service as a Sergeant with the Durham Regional Police Service, where he made history as the Service’s first Diversity Officer in 2006. He also served as Chair of the Ontario Association of Chiefs of Police EDI Committee and was the go-to person at Durham Regional Police Service for all things Equity, Diversity & Inclusion. Nationally recognized for his contributions, Keith specialized in delivering Unconscious Bias training to DRPS officers and other police services across southern Ontario.

Today, Keith is the lead trainer for KLAE Equity Diversity & Inclusion Consulting and Training, where he coaches corporations and government agencies on Unconscious Bias Awareness, approaching it through the lens of employee engagement.

This conversation with Keith Richards will explore the realities of being a compassionate human in a profession under constant public scrutiny. We’ll discuss how mental health in leadership carries unique stigmas, especially when the expectation is to always lead, and what it takes to foster empathy, resilience, and inclusion at every level.

Join us as we connect with Keith to talk about leadership, vulnerability, and breaking down the barriers to mental wellness in high-pressure roles.

If you have any questions that you would like Keith to answer during the segment, we invite you to send them in advance to suzz.sandalwood@daltonassociates.ca. We look forward to connecting with you!

Register in advance for this webinar:

https://daltonassociates-ca.zoom.us/webinar/register/WN_n_Ydka51St2Qip-THta7Cw

Note: To ensure your anonymity, your registration information will ONLY be available to the hosts from Dalton Associates. Registrants will NOT have the option of turning on their camera or microphone at any time.

All sessions will be delivered through the PHIPA compliant version of Zoom Webinar.

If you have any questions, please do not hesitate to contact encompas@daltonassociates.ca